Privacy Policy

1. Overview

Livio Interior ("we", "us") respects your privacy. This policy explains what information we collect when you visit this website or contact us, why we collect it, and the choices you have.

2. Information we collect

We only collect what you choose to give us. When you submit an enquiry through any form on this site — the homepage form, the contact page form, the "Get a quote" dialog, or the call and WhatsApp buttons — we record:

• Your name
• Your phone number
• Your project budget
• The date, time and which form or button you used, so we know how you reached us

If you include a message in a longer form, we also keep that text. Please do not send us confidential or sensitive information through the forms.

3. How we use your information

• To respond to your enquiry and discuss your project
• To prepare a quotation and follow up on it
• To contact you about our services, where you have asked us to
• To understand which enquiries come from which part of the site

We do not sell, rent or trade your personal information. We do not share it with third parties for their own marketing.

4. How your enquiry is stored

Enquiry submissions are recorded in a private Google Sheet used only by our team. Access is limited to the people who handle customer enquiries.

5. Cookies and analytics

This website does not use advertising cookies. If we introduce analytics in future we will update this policy and, where required, ask for your consent first.

6. Protection against spam

To stop automated junk submissions, our forms use a hidden field and a submission-timing check that only automated software can trigger. These checks do not read anything you type and do not affect your enquiry.

7. How long we keep your information

We keep enquiry details for as long as needed to handle your project and meet any legal or accounting obligations, after which we delete or anonymise them.

8. Your rights

You may ask us at any time what information we hold about you, ask us to correct or delete it, or ask us to stop contacting you. Write to us at liviointeriors@gmail.com.

9. Third-party services

Our site embeds a Google Map, a YouTube video and links to WhatsApp and Instagram. Those services have their own privacy policies, and using them is subject to those policies as well as ours. If you would rather we did not load third-party content, please contact us.

10. Changes to this policy

We may update this page from time to time. The "last updated" date above always reflects the current version.

11. Contact

Questions about this policy are welcome. Reach us on +91 99633 39992 or at liviointeriors@gmail.com.